3 Ways to Ensure Your Clients Love Your Lobby

We’ve all spent time in a less than desirable waiting room. Maybe the furniture was uncomfortable, maybe there wasn’t enough space to keep a comfortable distance between you and another customer, or maybe there was just nothing interesting to look at while you waited. Whatever the reason, you were left with a bad first impression of the company and you probably won’t be visiting that room again if you can help it. At Corporate Interior Solutions, we believe that your lobby says a lot about your business and we want to help you make a great first impression.

1. Update Your Furniture and Layout

Many waiting rooms and lobbies look more or less the same: rows and rows of uncomfortable chairs, bulky end tables cluttered with old magazines, and a television or two tuned to national news. Instead of making your clients feel like they’re in a hostage situation, why not give them some options and control over their waiting experience? Instead of rows of chairs, why not try a cluster of chairs around a coffee table, a designated quiet space for professionals, and even a child-friendly corner if appropriate for your type of business. At CiS, we can build custom furniture, and our design team can help you with a layout that will make your clients much more comfortable while they wait.

2. Create Space for Work

Depending on the type of business you run, your clients may be missing work to make their appointments. That’s why we recommend making it easy for them to complete their work while they wait. Free WiFi is fairly standard, so don’t stop there; consider providing individual desks as well as charging stations. Giving your clients the space to be productive will make their wait times seem shorter and will show them you value their time.

3. Add Visual Interest

Finally, to keep your clients comfortable in your lobby, make sure you give them something nice to look at. Blank walls are not only off-putting for your clients, they’re also a waste of valuable marketing space. From the moment a client walks into your lobby, your corporate image should be on display in a well-designed, thoughtful, and creative way.

Whether your business is in need of a simple branding update or a complete overhaul of its lobby space, Corporate Interior Solutions has the necessary skills, equipment, and experience to strengthen your brand identity and give your clients a comfortable waiting experience. Contact us today at (317) 890-1100 to get started. Located in Indianapolis, we also serve Carmel, Greenwood, Zionsville, and beyond.